Customer Testimonials

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Yelp Apr 14, 2017
 

I recently moved to Missoula from my hometown of Seattle; I had purchased several of my cars from the Mazda dealership in Tacoma and was very loyal to them- needless to say I was nervous to trust anyone else. Flanagan Motors came highly recommended and didn't disappoint! When my TPMS came on but air pressure readings all came back "normal" they didn't hesitate to check it out for me. While I was there they discovered a nail in the sidewall which unfortunately couldn't be patched; they took the time to call all the local tire shops to check on tire availability (mine are special-order) before ordering from the factory. Since it would take a couple of days, they gave me a loaner car, replaced my tire & key fob battery, and even washed my car for me! To top it off it was all done a day earlier than originally planned. Kris is amazingly helpful & the service team works hard for the customers- this will be, without a doubt, my new go-to dealer for all auto-related needs!

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Facebook Apr 14, 2017
 

I recently moved to Missoula from my hometown of Seattle; I had purchased several of my cars from the Mazda dealership in Tacoma and was very loyal to them- needless to say I was nervous to trust anyone else. Flanagan Motors came highly recommended and didn't disappoint! When my TPMS came on but air pressure readings all came back "normal" they didn't hesitate to check it out for me. While I was there they discovered a nail in the sidewall which unfortunately couldn't be p...atched; they took the time to call all the local tire shops to check on tire availability (mine are special-order) before ordering from the factory. Since it would take a couple of days, they gave me a loaner car, replaced my tire & key fob battery, and even washed my car for me! To top it off it was all done a day earlier than originally planned. Kris is amazingly helpful & the service team works hard for the customers- this will be, without a doubt, my new go-to dealer for all auto-related needs!

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Google Apr 11, 2017
 

Best service and staff you could ask for. Purchased a vehicle from Flanagan's and continue to service the vehicle with them. Great folks, always helpful and go beyond the norm of taking care of their customers.

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Facebook Mar 9, 2017
 

My wife and I purchased a Suburban from Jim last Saturday. We found the staff to be very friendly and honest and made the whole experience painless and easy. Other dealerships could learn a thing or 2 from Darrin and his crew about how car salesmen and the car buying experience should be.

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Facebook Feb 27, 2017
 

We traveled all over MT and into Washington trying to find a lightly used Honda CRV we could afford. Jim actually drove a vehicle from Missoula to Hamilton so we could look at it and worked with us on the price to fit our budget. All in all a very satisfying experience and we are very happy with the vehicle. The whole process was very low pressure and friendly.

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Google Feb 2, 2017
 

Wow! I can't imagine buying a car anywhere else. These guys are so knowledgeable and kind. I like a pressure-free environment.

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Facebook Jan 16, 2017
 

I had an excellent experience buying a car here a few weeks ago. Jim, Rita, Shannon, and the rest of the team were all helpful, pleasant, and non-pressuring. This very much feels like a local dealership with deep roots in Missoula.

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DealerRater Jan 13, 2017
 

The service was amazing and the workers there were so patient and helpful when I was working on paying off my balance on my car!! Great car and great service! Would defiently recommend!

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Facebook Dec 31, 2016
 

Finally on our first road trip with our new Mazda 3!! We couldn't be more thrilled! The team at Flanagan Motors was incredible to work with!! My wife and I had just left another local dealership with an angry disheartened feeling from another attempted "pressure sale". We decided to try one more place on our way home and I'm so glad we did! From the get go Chase Callen was respectful, professional, and friendly. Once my wife and I decided on the car we wanted they immediately... went to bat for us! The whole team! Chase, Darrin, Rita, Shannon and I'm sure countless others behind the scenes. They were able to work their magic to get us into the car we needed without ever once being pushing, stepping on toes, or disrespectful towards our worries or feelings. It's the way a business should be run. We just received our first oil change and tire rotation from your service department and they were equally pleasant to work with! I hope this gets passed along to every employee both sales and service! Very Merry Christmas and Happy New Year to you and yours!!

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Facebook Dec 19, 2016
 

Purchased my first car here and came in not knowing what to expect. Had very good help from the friendly staff working here. They felt very genuine in making sure that I found what I wanted and I did just that! Would highly recommend.

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